Stack support

Need help with your library, a reading save, or the beta? Email chrishansen1984x@gmail.com.

Report a problem

Include your app version and build number, your iPhone model and iOS version, what you did, and what happened. A screenshot helps. You can also send beta feedback through TestFlight. Don’t send your password.

Community guidelines

Keep discussion focused on books and treat other readers with respect. Don’t post threats, targeted harassment, hate, spam, sexual exploitation, or someone else’s private information. Discuss difficult themes in books with context and use the progress gates to avoid spoilers.

Use Report or block beside a shared contribution to send a report or hide a reader. Manage blocked readers in Account security. Posts are checked before publication; if a check rejects your post or cannot run, your draft stays editable. For a mistaken rejection or an urgent safety concern, email support with the book or group name and enough detail to locate the issue. Don’t include passwords.

A reading save is pending

Keep the app installed and preserve its data. Open Reading saves, choose Share backup, then try Retry saves when connected. If the save still fails, contact support before clearing app data.

Import your library

In Library, open Import your library and select a Goodreads or StoryGraph CSV. Fable imports require a Goodreads-compatible CSV export; direct Fable sign-in and sync are not supported. Review the preview before importing. Audio files and custom shelves are not imported.

Export or delete your account

Open Settings and choose Export my data or Delete account. Deletion requires your current password and confirmation. Save an export first if you want to keep a copy. If you cannot sign in, email support about your request.

Email and account access

Use Forgot password on the sign-in screen to request a reset code. Account security lets you request a verification code or change your email address. Buddy reads require a verified email. Account emails arrive from Stack at chrishansen1984x@gmail.com; check spam if a code does not arrive. Contact support if you are still locked out; never send your password or an account code.

Book data sources

Discover’s featured shelves use Hardcover catalog data and aggregate Hardcover reader counts to rank books. Open Library supplies fallback recommendations. Book search and edition details also use Google Books and Open Library.

Stack displays book information and cover images supplied by catalog providers, including Hardcover, Google Books, and Open Library. Rights remain with their respective owners.

If you own copyright in material displayed by Stack, or are authorized to act for the owner, email chrishansen1984x@gmail.com with the subject “Stack copyright removal.” Identify the copyrighted work and the specific image or page to remove, provide your contact details and signature, and include a statement that you believe the use is unauthorized and that your notice is accurate and you are authorized to act, under penalty of perjury. We review notices and remove or disable access to material where appropriate.